PRIVACY POLICY 

 DE www.qomer.eu

Date of last update: September 23, 2022

WHO IS THE DATA CONTROLLER?

• Identity of the responsible party. Q'OMER BIOACTIVE INGREDIENTS, S.L (B98583354) 
• Physical address. PARC CIENTÍFIC DE LA UNIVERSITAT DE VALÈNCIA. AV. CATEDRÁTICO AGUSTÍN ESCARDINO, 9. 46980, VALENCIA (PATERNA)
• E-mail. hello@qomer.eu
• Phone number (+34) 960 089 693

WHAT PERSONAL DATA DO WE PROCESS?

Within the framework of the various processing activities carried out in the organization, the following types of data are collected: 

• • Identifying data

• Commercial Information

• Transactions of goods and services

• Economic and Financial

FOR WHAT SPECIFIC PURPOSES AND IN WHAT SPECIFIC CASES DO WE PROCESS PERSONAL DATA?

At www.qomer.eu personal data are processed for the following purposes:

• Customers: to carry out the management of sales of goods and services, invoicing, accounting, collections, non-payments, offers, budgets and contracts, customer service, contact and commercial relations.
• Contact us: respond to requests for information received about the products and services offered, as well as answer any other type of question sent by users.

The personal data collected will not be used for profiling or automated decisions. 

WHAT IS THE LEGITIMACY FOR DATA PROCESSING?

The organization may process personal information for the following purposes:

• Compliance with legal and regulatory obligations: By way of example and not limited to. General Law for the Defense of Consumers and Users, General Tax Law, Corporate Tax Law, Account Auditing Law, Value Added Tax Law, Civil Code, Commercial Code.
• Execution of a Contract: Information about the products and/or services contracted, manage requests.
• Consent: By accessing our website and filling out the forms or sending us data through the electronic means of contact indicated, you accept this Privacy Policy. Therefore, we rely on the consent of the user for the processing of your data. Additionally, we inform you that we will only use personal information under this Privacy Policy and, in general, we will request your consent for uses for purposes other than those for which you initially granted them. Finally, we inform you that you can withdraw your consent at any time, you will only have to contact us through the means indicated in this privacy policy.

In order to respond to requests, the interested party must provide the minimum information requested. If this is not the case, the request will not be processed.

HOW LONG DO WE PROCESS PERSONAL DATA?

At www.qomer.eu personal data is processed for the following periods:

1. The period established by law 
2. The period necessary to comply with operational obligations

The data will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from this purpose and the processing of the data, in accordance with the above-mentioned regulations, in addition to the periods established in the applicable archiving and documentation regulations.

WITH WHOM DO WE SHARE PERSONAL DATA?

To fulfill the purposes described above, personal data may be shared with:

• Service providers performing services on our behalf

No international transfers are made outside the European Economic Area 

WHAT RIGHTS CAN YOU EXERCISE?

According to European regulations, your rights are as follows:

• Access, the right to request information from a data controller as to whether your personal data is being processed.
• Rectification, a right that allows the person concerned to request the modification of data that is inaccurate or incomplete.
• Opposition, the right of an individual to object to the processing of his or her personal data or the cessation of such processing.
• Automated individual decisionsthe right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him or her or significantly affects him or her in a similar way
• Limitation, the right to suspend the processing of the user's personal data under certain circumstances
• Deletion or Forgetfulnessright to deletion of the personal data of the data subject
• Portability, the right to request the controller to provide personal data in a structured and clear format to another controller.

The maximum term for the resolution of the application is 30 days from its receipt, which may be extended for a maximum of 2 months whenever necessary. 

The applicant may exercise his rights through the following means:  

• Email to rgpd@qomer.eu, providing documentation proving the identity of the applicant (copy of the front of the National Identity Card, or equivalent).
• Mail to the address provided in the contact details of the data controller, providing documentation proving the identity of the applicant (copy of the front of the National Identity Card, or equivalent).
• In any case, you can request the protection of the Spanish Data Protection Agency through its web page web page

CHANGES TO THIS PRIVACY POLICY

From time to time, this Privacy Policy may be revised in order to update changes in current legislation, update the procedures for collecting and using personal information, the emergence of new services or the exclusion of others. These changes will be effective upon their publication on the web, so it is important that you regularly review this Privacy Policy in order to remain informed about the changes.